Refund Policy

We want you to be happy with your purchase. If you purchase an item at StarBox Shop and find it wasn’t what you expected or if you received a badly damaged item, we’ll process you another one at no additional cost or give you your money back. There are no strings attached and it is absolutely risk-free for you.

Getting a refund is easy and fast. Simply send us an email at update@starboxshop.com or give us a chat on messenger and our friendly customer service staff will process the refund as quickly as possible. Please take notice that our payment gateway or your financial institution can take some days for the refund to appear in your bank/card account.

In case you have any other inquiries do not hesitate to contact us. We’d love to hear your feedback on how we can improve or where things went wrong. We love to hear from you soon!